Connecting to Heidelberg's Networks
- For faculty, staff and students to connect laptops, tablets, and smart phones to the WiFi. Logging into your Heidelberg email account prior to attempting to connect to HU_SECURE will help!
- For XBOXs, Play Stations, and other gaming consoles.
- Preferred: Connect your console using a wired ethernet cable.
- Otherwise, connect your console to HU_GAMING (password: studentprince) and it should "just work."
- For "Internet of Things" devices and any other devices not listed above. E.g. Amazon Echo, Google Home, etc.
- For guests who would like to connect to the WiFi. Simply connect to the network called HU_GUEST and follow the directions.
How to get help:
- In person - Bareis Hall, room 309. Monday - Friday, 8am - 5pm
- Via phone - 419-448-2088 (leave a voicemail to generate a ticket!)
- Via Service Desk - https://heidelberguniversity.samanage.com
- Via email - helpdesk [at] heidelberg.edu
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Need help?
CNIT is an acronym for Computer, Network & Information Technology, the department which supports Heidelberg students, faculty, staff and researchers in their use of technology.
- Online Contact Form: CNIT Service Desk
- Call: (419) 448-2088
- Email: helpdesk [at] heidelberg.edu (helpdesk[at]heidelberg[dot]edu)