FAQs for Parents, Families & Guest Informations

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Frequently Asked Questions for Parents, Family Members, and Guests

Prior to Orientation

Why should parents, family members, and other members of my student's support system attend Orientation? 

Orientation is often a parent's first experience with letting go. It comes even before that long-anticipated move-in day, when you plan for emotions to run high. By attending Orientation, parents and guests gain a much better understanding of processes, expectations, timelines, opportunities, and nuances related to the college life at Heidelberg University. 

Parents,  spouses, family members,  friends, and others continue to play a role of the utmost importance in their college student's development and education. Orientation helps a student's support system create realistic expectations and offers a great deal of information to the transition to Heidelberg University.

How do parents, family members, and guests register for Orientation?

Parents, family members and guests will need to be registered by their student through VZ Orientation. Once the enrollment fee is paid, students are issued an OASIS2 ID number. Students will use this number to register themselves and any guests they will be bringing to Orientation.  All Orientation registration takes place online through a secure portal. 

What is the cost to attend Orientation?

Parents, family members, and guests ages 12 and over = $30 registration fee

Under 12 = no charge for registration

Incoming Heidelberg Students  = no additional charge; incldued in the enrollment fee

Are parents and families expected to stay overnight for Orientation? 

No, parents and guests are not required to stay overnight. All students attending the 2-day Orientation are expected to stay the night on campus in Krieg Hall. Click here for a list of items to pack. 

Is there housing available for parents and families during Orientation if they want to stay overnight in Tiffin?

Unfortunately, Heidelberg University is not able to offer guest housing during Orientation. Parents and guests that choose to stay overnight are encouraged to stay in a nearby hotel. For a full list of hotels, click here

Preferential rates are given at the following hotels. Note: You must call the hotel when placing your reservation in order to receive the preferential rate.

Hampton Inn - Tiffin (phone: 419.449.5300)

2492 S. SR 231 Tiffin, OH 44883 (located at the intersection of SR 18 and SR 231)

Breakfast is included. Enjoy 10% off at Carmie's Bar and Grill (located on premises).


Quality Inn (phone: 419.447.6313) 

1927 S. SR 53, Tiffin, OH, US, 44883 (located at the intersection of SR 53 and SR 18)

Breakfast is included. 


At Orientation

How can I communicate with my student during Orientation?

Students have an extremely busy orientation schedule. We recommend that families and guests communicate with their students as they dine during dinner, breakfast, or lunch. The most common way to communicate at orientation is via cell phone or text messaging, but students will be asked to refrain from using these devices while orientation sessions are in progress.

Will we have any joint programs with the students?

There is a bit of program overlap for certain sessions throughout Orientation. Family members and guests are encouraged to sit with their student should they both desire. We ask, however, that family members and guests do not accompany their students when the two programs split.

Where may we park during New Student Orientation?

Heidelberg University has ample parking for students, parents, and families. Please park in Campus Center Lower Lot (Parking Lot F). You will not need a parking pass as Heidelberg University Security will not be issuing tickets on New Student Orientation days.

May we eat in the dining hall during the program?

Your registration fee includes meal tickets for all meals and refreshements during Orientation. Meals will be served in Hoernemann Refectory, our campus dining hall.  There will also be coffee breaks with light refreshments mid-way through Orientation. Fireside Cafe Pub will be open throughout Orientation should you need additional refreshments. 

How many families attend Parent & Family Orientation?

About 60% of first-year students have family members or guests that attend Orientation. While it is not a requirement that students have accompanying parents or guests, we do strongly encourage parents and guests to attend Orientation.

Are there any additional resources for parents, families and guests? 


6 tips for parents at Orientation - U.S. News & World Report article

Tips for parents