Technology Helpdesk

Are you experiencing difficulty with campus technology? Do you have a question related to campus computing, network, telephone, or video resources? Have you consulted the 

 How-To's and FAQs page

 but still can't resolve your issue?  We're here to help as quickly as possible. 

Contact the CNIT Helpdesk 

  • On the web — Complete the following form (Using this form will help expedite your request)
  • Via phone — (419) 448-2088
  • In person — Bareis Hall Room 309 Monday - Friday, 8:00 AM - 5:00 PM *

    * When bringing your laptop in to the helpdesk, please remember to bring the charger.

Contact Information

Provide a very brief summary of the problem (e.g. "cannot connect to the internet", "my computer has a virus," etc.)

e.g. CAM 77

Before submitting your ticket, please follow these steps:

  1. Visit this page and follow the directions posted there:
  2. If you're still unable to connect your game console, please follow these steps to find your MAC address and include it in the detailed description for this ticket:


Xbox One:

Playstation 4:

Please be as descriptive as possible: indicate what you were doing when the problem occurred, what you've tried to resolve the problem, etc.

By submitting this form, you accept the Mollom privacy policy.