Frequently Asked Questions

Why am I being charged for extra hours?

If you are registered for more than 16 hours you are assessed a per credit hour charge of $648.00. If you are a honor student taking a honor seminar, or a junior/senior with a cumulative GPA of 3.5 or higher and complete 60 hours of study, or taking a music ensemble, the extra hour charge will be adjusted after the add/drop period.

When will my Federal Pell Grant, Federal SEOG, and Perkins Loan be disbursed?

These funds will be applied to your student account January 3, 2013.

When will my Direct Loans, Direct PLUS, and Alternative loans be applied?

If your loan has been processed and guaranteed it will be disbursed on January 4, 2013.

When is my payment due?

Your first payment is due January 3, 2013.

Can you contact us?

The Business Office is open 8:00am to 4:30pm. If you wish to contact the Business Office you can either email at billing@heidelberg.edu or call 419-448-2000.

Why do I not see my financial aid on my billing invoice?

You must be registered full-time in order to have your financial aid disbursed. Once you are registered full-time, we will disburse your funds if you qualify. Also, all of the paperwork must be completed for aid to be disbursed. Check on OASIS2 under the Financial Aid Tab to see if all your requirements have been completed.

Why are some of my financial aid funds authorized?

These are funds that will be disbursed onto your account after January 3rd for Federal Grants and January 4th for the Direct Loans and are reflected in your Total Due on your invoice.

Why are some of my financial aid funds memoed?

These are funds that may be disbursed onto your account once the proper paperwork is completed and are not reflected in your Total Due on your invoice.