The Heidelberg Bookstore is located in The Campus Center and is owned and operated by the University. The bookstore carries a wide variety of apparel, gifts, textbooks, graduation items, and general books.
|Monday - Friday||8:00 am - 4:00 pm|
|Saturday - Sunday||Closed|
*The Bookstore may have adjusted hours during special events and holidays.
Accepted Forms of Payment
- Visa, MasterCard, Discover, American Express (with your signature only)
- Personal Checks imprinted with your address and accompanied by suitable identification
Orders will be processed within 24 hours in most cases (except weekends and holidays) unless an item is out of stock. Processing time may be increased during the start of the semester.
Our primary method of shipping is UPS Ground. UPS does not ship to P.O. Boxes. Current shipping charges vary depending on destination and weight, please call or email for exact shipping costs on your order.
Sales tax (7.25%) will be charged on all shipments within the state of Ohio. Any shipments made outside of Ohio will be tax exempt. (Note: It is the responsibility of the buyer to report any tax exempt internet purchases when filing their Income Taxes.)
Returns & Buyback
A cash register receipt and valid ID are required for all returns.
If original purchase was made by credit card, the same card is required for issuing credit.
All merchandise must be in brand new and reusable condition, with the exception of “used” textbooks. Textbooks originally purchased as new must not be marked, written in, damaged or soiled in any way to be eligible for a full refund. You have 30 days from the cash register receipt to return merchandise except textbooks used for classes.
Full refunds will be given on used and unmarked new textbooks, with a sales receipt according to the following schedule:
- Textbooks (new and used) – within the first ten days of the start of classes
- Biology dissecting kits are not returnable
Pre-packaged items must remain intact and unopened in the original manufacture’s wrapping, including, but not limited to music CDs, DVDs, videos, computer software and textbook packages.
Books or other items with manufacturing defects may be exchanged at any time during the semester with original receipt and at management’s discretion. Manufacturer defective merchandise can only be exchanged for the same title or item.
Since our software is sold at educational pricing, we cannot sell them over the web site. Microsoft Office is available to full-time students. Each student is allowed one copy and must present your student ID in person. This software is sold at special pricing and is not returnable.
Send returns to the following address along with you name, phone number, and reason for the return:
Heidelberg University Bookstore
44 Greenfield Street
Tiffin, Ohio 44883